Privacy Policy

1. Introduction

Welcome to Hophorse ("we," "our," or "the Company"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information you provide when using our website, products, and services.

2. Information Collection

2.1 Types of Information We Collect

• Personal Information: Name, email address, phone number, mailing address, etc.
• Account Information: Username, password, profile information
• Transaction Information: Purchase history, payment information, order details
• Technical Information: IP address, browser type, device information, access time
• Usage Information: Website usage patterns, preferences, feedback information

3. Information Use

We use the collected information for the following purposes:

• Provide, maintain, and improve our services
• Process orders and transactions
• Communicate with you, including customer service and support
• Send marketing information (with your consent)
• Analyze website usage to improve user experience
• Prevent fraud and ensure security
• Comply with legal obligations

4. Information Sharing

We do not sell, trade, or transfer your personal information to third parties, except when:

• We have your explicit consent
• It is necessary to provide services (such as payment processing, logistics delivery)
• Required by law or to protect our rights
• Working with trusted third-party service providers (under strict confidentiality agreements)

5. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls. However, please note that no method of internet transmission or electronic storage is 100% secure.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience, analyze website traffic, and personalize content. You can control cookie usage through your browser settings.

7. Your Rights

Under applicable laws, you may have the following rights:

• Access your personal information
• Correct inaccurate information
• Delete your personal information
• Restrict or object to processing your information
• Data portability
• Withdraw consent

8. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected such information, we will delete it immediately.

9. International Data Transfers

Your information may be transferred to servers outside your country/region for processing. We will ensure appropriate security measures are taken to protect your information.

10. Privacy Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page and the "Last updated" date will be revised. We recommend that you review this policy periodically to stay informed of any changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us through the following: